Nottingham home. Leuga, who had sickle cell anaemia, made the emergency call on
February 2, 2024, but no ambulance was dispatched. Despite providing her name and address, the call was marked “abandoned” and closed.
Leuga likely died shortly after the call. Her daughter, who had Down Syndrome and was entirely dependent on her mother,
is believed to have survived alone until around February 28. With her phone eventually losing charge, she was left isolated without food or support.
The bodies were only discovered on May 21, after a neighbor noticed the home’s windows had been open for months. A pathologist
couldn’t confirm the exact cause of Choulla’s death, though starvation or dehydration are likely. Leuga died of pneumonia.
East Midlands Ambulance Service admitted they received the correct address but failed to act.
“An ambulance should have been sent,” said spokesperson Susan Jevons.
The tragedy has sparked public outrage and serious concerns about emergency response failures.
Please share this story—a painful reminder of the human cost when critical systems break down.
